We offer our customers the possibility
of using our specially developed, sophisticated repair
tracing system. From your browser you can watch the
status of repairs that you have ordered, and obtain
much more information over the Internet.
Features
- interrogate repair status
- examine repair docket, delivery note,
images etc.
- history of all repairs carried out
- compilation of statistics, e.g. determining
failure rates
- full text search
Each year we carry out
more than 15,000 repairs, with turnaround times usually
of 2 to 3 days. This is made possible by our modern
and well-equipped workshop occupying 1380 m2 with full
electrostatic protection, a spare parts warehouse holding
more than 40,000 parts, our sophisticated repair handling
system, and by always having enough qualified employees.
We also make our specially
developed online repair tracing system available to
our customers.
Our
repair workshop
-
1380 m2 with full ESD protection (protection
against electrostatic discharge)
-
all the necessary, modern equipment
such as a colour temperature meter (for white balance
etc.), cathode ray oscilloscopes etc.
-
15 extremely well-equipped repair work
places
-
more than 40 test beds for DVD players
-
blowing out room
-
spare parts warehouse with more than 40,000
spare parts
